Privacy Policy

1. Who this policy applies to

This policy applies to members, prospective members, course enquirers and students, guests, event attendees, and any other user of the App. Currently only the Chennai branch is active; other locations are shown as “coming soon”.

2. Information we collect

a) Information you give us

• Identity & contact: name, mobile number, email address, date of birth, photograph.
• Membership details: membership number, account credentials, preferences.
• Course enquiry details: name, phone, email, preferred weekend/date, and the source of your enquiry.
• Identity / port-pass documents: government identity documents required to obtain a port pass to enter the harbour and sail — which may include Aadhaar, PAN and a photograph. (See Section 6 — special handling.)
• Vehicle details: vehicle number, type, and vehicle documents (Registration Certificate, insurance) where you drive into the club/port.
• Payment information: amounts, payment method, transaction/UTR reference, and billing records for course fees, food & beverage (F&B), trip cost-splits and cancellation charges. We do not store full card/bank credentials; payments are handled by our payment partners.
• Communications: messages you send us (including via WhatsApp, email or in-app), notes and enquiries.

b) Information collected automatically

• Booking & transaction history: booking, trip, event-RSVP, and billing history within the App.
• App usage & interaction data: screen views, feature interactions, timestamps, and session statistics collected to understand app performance and improve user experience.
• Diagnostics & crash logs: technical diagnostic information, including device model, operating system version, unique installation identifiers, and crash logs/stack traces generated when the App encounters an error or crash.
• Log & security data: basic device details, operating system information, and access timestamps needed to operate, maintain, and secure the service.

3. How we use your information

We use your data to:

• Create and manage your account and membership;
• Provide the services — boat bookings/trips, courses, events, billing and statements, and port-pass processing;
• Verify identity and obtain the port pass required to enter the harbour and participate in sailing;
• Process payments and maintain financial records (fees, F&B, trip splits, cancellation charges);
• Communicate with you (confirmations, reminders, schedules, follow-ups, and service messages via WhatsApp/email/app);
• Ensure safety on and around the water and enforce club rules;
• Comply with legal, regulatory, port-authority and tax obligations;
• Improve, secure and troubleshoot the App;
• Monitor app stability, diagnose technical errors and crashes, and analyze usage trends to maintain and improve App performance.

4. Legal basis & consent

We process your data on the basis of your consent, the performance of our contract with you (membership and bookings), our legitimate interests in running the club safely, and compliance with law. Where we rely on consent (e.g., for identity documents or marketing messages), you may withdraw it at any time (see Section 9).

5. How we share your information

We do not sell your personal data. We share it only as needed:

• Port / harbour authorities and security: identity and vehicle details submitted to obtain your port pass and authorise entry, as required by the relevant authorities.
• Service providers (“data processors”):
  • Hosting and database infrastructure (Supabase);
  • Application hosting (Vercel);
  • Analytics and crash reporting (Google Firebase / Crashlytics by Google LLC) to analyze app reliability, fix bugs, and evaluate feature usage (data is processed without cross-app ad tracking);
  • Messaging and communications (e.g., Email delivery);
  • All service providers act on our instructions under strict confidentiality and security obligations.
• Instructors and club staff: limited details needed to run your course, trip or event.
• Legal & regulatory: where required by law, court order, or to protect rights, safety and property.
• Business transfer: in connection with a merger, reorganisation or transfer of the club’s operations.

Some providers may process or store data outside India; where they do, we take steps intended to keep your data protected consistent with applicable law.

6. Identity documents & Aadhaar — special handling

Identity documents (which may include Aadhaar, PAN and a photograph) are collected only to obtain the port pass required to sail and to meet security/verification requirements. This is sensitive information and is subject to specific legal requirements in India, including the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016 and UIDAI regulations. We:

• collect the minimum necessary and use these documents only for the stated port pass/verification purpose;
• restrict access to authorised staff;
• retain them only as long as needed for that purpose or as law requires.

7. Data security

We use reasonable technical and organisational measures — including access controls and row-level database security — to protect your data. Access to sensitive records runs through restricted, authenticated server-side routes. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data retention

We keep your data for as long as your account is active and as needed to provide the services, then for the period required to meet legal, tax, accounting and dispute-resolution obligations, after which it is deleted or anonymised. Financial records may be retained for the statutory period. Port-pass documents are retained only as required for that purpose.

9. Your rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may:

• Access the personal data we hold about you and request a copy;
• Correct inaccurate or incomplete data;
• Request deletion of your data (subject to legal retention requirements);
• Withdraw consent (including opting out of non-essential messages);
• Raise a grievance with our Grievance Officer (Section 12).

To exercise these rights, contact us at info@rmycindia.in. We may need to verify your identity first.

10. Children and minors

Some courses/experiences may be offered to minors. Where a user is under 18, we require a parent or guardian to provide consent and the relevant details. We do not knowingly collect data from a minor without such consent.

11. Marketing & communications

We may send you service messages (booking confirmations, reminders, schedules, follow-ups) that are necessary to provide the service. For promotional messages we rely on your consent, and you can opt out at any time by replying STOP or contacting us. Standard WhatsApp/carrier terms may apply to messages.

12. Grievance / Data Protection Officer

If you have questions or complaints about your data, contact:

We will acknowledge and address your grievance within the timelines required by applicable law.

13. Changes to this policy

We may update this policy from time to time. We will post the revised version with a new “Last updated” date and, where appropriate, notify you in the App.

14. Contact us